Frequently asked questions

How can I place an order? 🛒✨

Click on your favorite products and add them to your shopping cart. Ready to buy? Then follow the simple steps to the checkout!

What are the shipping costs? 🚚💖

Our shipping costs depend on your location and the size of your order. You will see the exact costs at checkout!

Can I track my order? 📦🔍

Yes! After your order, you will receive a tracking number which you can use to track your package.

What is the delivery time? 🕒🌸

It usually takes 1-2 business days for you to receive your order. We ship from our own stock and always dispatch on the same day!

How can I return a product? 🔄

If you're not completely satisfied, you can return the product within 14 days. Just send us a message and we'll help you further!

Can I change or cancel my order? ✏️❌

As long as your order has not yet been shipped, you can change or cancel it. Please contact us as soon as possible!

Which payment methods do you accept? 💳🎀

We accept various payment methods such as credit cards, PayPal, and iDEAL. Choose what suits you best!

Are my personal details safe? 🔒

Absolutely! We use the latest security techniques to protect your data, and we never share your data with third parties.

Do you have a physical store? 🏬

No, we are an online-only shop. But that means you can shop anywhere, anytime!